1.1 Who we are
Your data will be processed and handled by VZW Stoomtrein Dendermonde-Puurs - Fabriekstraat 118, 9200 Dendermonde. You can contact us for extra information and/or additional questions via gdpr@stoomtrein.be
1.2 What personal data are handled and how are they processed by VZW Stoomtrein Dendermonde-Puurs?
1.2.1 Data we collect and request from you directly
1.2.1.1 As a working or supporting member
As a working or supporting member, VZW Stoomtrein Dendermonde-Puurs requests the following information:
- Name, first name, address, date of birth, national register number, telephone number, medical conditions or allergies,...
Identification details: date of birth & national register number
*Identification data are required when attending specific training courses/tests in order to subsequently issue certain certificates. The latter is part of the Central Safety Register requirements to be completed.
As a working member, you have access to a central member platform where contact details, operating reports, board or general meeting reports, images, etc. Can be retrieved. You consent to the use and display of your personal data by signing the internal regulations of VZW Stoomtrein Dendermonde-Puurs. You have the right to consult and/or amend your personal data at any time.
1.2.1.2 Customer data
VZW Stoomtrein Dendermonde requests information relating to the formation of a customer profile. An example here is when you make an online reservation, hire a train, confirm a booking for a photo shoot or make a purchase in the book shop where customer data can be requested and processed in our administration.
Personal data needed:
- Name, first name, address, mail address, phone number, billing details,...
1.2.1.3. When you reach us by telephone
When you reach us by phone, your details may be noted and passed on to the right person who will be responsible for answering your contact query as correctly as possible. This is to optimise our internal operations.
1.2.1.4 Newsletter subscription
VZW Stoomtrein Dendermonde-Puurs periodically informs its stakeholders via a newsletter sent out via Mailchimp. This is used to share information about the VZW's activities and driving days.
Your necessary contact details: name, first name & email address.
1.2.1.4 When you visit our website
Our website uses cookies. When you visit our website, cookies are placed on your computer, smartphone or tablet, which will recognise you if you visit the website again. Their purpose is to remember your preferences and settings such as language preference.
Read more at the bottom of this page about cookie policy of VZW Stoomtrein Dendermonde-Puurs.
1.2.1.5 Partnerships
The VZW Stoomtrein Dendermonde-Puurs builds various types of partnerships between different parties such as sponsors, other non-profit organisations, municipalities, DVIS, etc. Here, the necessary data are processed and retained that provide a necessary added value for the necessary administration and communication.
Data: Organisation name, contact details, CBE number, billing details, address, contact name,...
1.2.2 Data we collect indirectly or public data
VZW Stoomtrein Dendermonde-Puurs sometimes processes public data. This data is, for example, subject to a publication obligation, or it is data that you yourself have made public and can be found on your website, for example. This data may serve to enhance our marketing purposes and/or internal operations.
VZW Stoomtrein Dendermonde-Puurs may also receive data from third parties relating to YOU. These data may be used for possible prospecting aimed at optimising certain segments within the VZW.
1.3 Why does VZW Stoomtrein Dendermonde-Puurs use your personal data?
We use personal data for the following purposes:
Gathering contact details of all members to reach and/or inform them in several ways
Be able to organise training courses and issue the necessary certificates
Completing the safety register
Be able to create a customer profile
Producing correct invoices
Answering your question in the best possible way
Informing you
Ensuring partnerships
Improve our website
Optimise our overall operation
1.4 Grounds for processing
VZW Stoomtrein Dendermonde-Puurs holds your personal data because it is necessary for the execution of an attestation, the creation of a customer or volunteer profile, because we have a legitimate interest as a data processor or because You have already given Your consent in the past.
1.5 Passing on my data to third parties
We may provide the data You provide to us to third parties if this is necessary for the fulfilment of the purposes described above (see section 1.3) or because of legal obligations.
For example, we use a third party for:
Storing data necessary for our operation
External communication purposes such as distributing a newsletter, magazine or invitation.
Hosting our website
Inspection of the security register by the control and security body DVIS
An external reservation system
In addition, a local authority and/or security body (DVIS) may request data within the framework of a grant and/or security regulation.
We never allow personal data to be processed by third parties if we have not concluded a processing agreement with them. Naturally, we make the necessary agreements with those parties to ensure the security of your personal data.
We do not provide personal data to parties based outside the EU.
1.6 Data retention period
VZW Stoomtrein Dendermonde-Puurs will never keep the data longer in relation to the predefined purpose, respecting the legal retention periods.
VZW Stoomtrein Dendermonde-Puurs takes the following actions related to the retention period of your data:
Membership lists and the security register are updated annually. Data of members who no longer join are deleted after 2 years.
Some data is kept for an indefinite period of time as it relates to archiving documents such as meeting minutes, attendance lists, accounting documents, safety reports, operating reports, etc.
VZW Stoomtrein Dendermonde-Puurs has taken actions to protect your data, in particular to prevent the loss of data, unlawful use or manipulation of your personal data by others.
1.7 Access and adjustability of Your data
1.7.1 You have access to your personal data
You may inspect YOUR personal data stored by VZW Stoomtrein Dendermonde-Puurs by exercising the right of inspection.
VZW Stoomtrein Dendermonde-Puurs will provide you with an overview of your personal data, which are kept within a short period of time.
VZW Stoomtrein Dendermonde-Puurs does not process data in special categories (race, ethnic origin, sexual orientation,...)
1.7.2 You have the right to amend or correct your data
If there are any changes to your personal data, we ask you to communicate them. So that we can update and/or complete them.
1.7.3 You have the right to have Your data deleted
If you believe that VZW Stoomtrein Dendermonde-Puurs processes your data in an incorrect way or links it to an incorrect purpose, you have the right to have your personal data deleted.
However, limited records will be kept in line with legal provisions, security checks or retention certificates and reports.
1.7.4 Limiting your personal data
You can have the processing of your personal data restricted. For example, VZW Stoomtrein Dendermonde-Puurs can only modify or use your data with the necessary consent. Your personal data will remain stored, but may not be processed further without Your consent.
1.7.5 You can refuse to have certain personal data processed automatically
Some processes related to data processing run automatically. You have the right to disable them.
See use of cookies.
1.7.5 contact regarding data accessibility and amendability
If You wish to take any of the actions listed above, please contact privacy@stoomtrein.be - clearly indicating which right You wish to exercise.
For substantive questions regarding this privacy statement, please contact gdpr@stoomtrein.be
You have the right to complain to the supervisory authority if, in your opinion, VZW Stoomtrein Dendermonde-Puurs does not comply with the enumerated rights as described above: commission@privacycommission.be
1.8 We protect your data
VZW Stoomtrein Dendermonde-Puurs is committed to protecting your privacy and securing your personal data to the best of its ability! Your privacy is important to us!
1.9 Changes to privacy statement
This document may be subject to changes over time. Any amendment will be notified in advance.
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